As you will all now be aware, the UK will enter into another lockdown from 26 December for at least three weeks
Please continue to place orders in the usual way. We will be working and processing your orders adhering to Government guidelines.
Our aim during this time is to ensure our customers receive the products that they need as normal. We will be working closely with our suppliers to ensure key products are available for our customers and we will keep you update to date as things move or change.
Questions you may have:
1. If I place an order will it be delivered?
Yes. We are working closely with our couriers to make sure that all orders are being delivered. Once you have placed your order you will receive a delivery time slot from our chosen carriers.
2. Will my delivery be next day or 2-5 days?
Our deliveries are subject to change and couriers may be busier than normal. Currently we are offering next day and 2-5 day delivery options, with the cut off for last orders at 11am. However, these may be subject to delays. You will be advised of any changes to your delivery time via text or email.
To track the status of your orders, please use the tracking number provided to track on the Whistl or DPD website.
Please note our couriers are practising social distancing.
3. Are the stock levels correct?
We are keeping our stock levels as accurate as possible. We will be supplying critical customers offline. If any items are out of, we stock will advise you of a like for like alternative.
Our team are available to take your calls and will be happy to help.
If you have any questions or queries please do not hesitate to get in touch.
Stay safe and keep well.